services

PERSONALIZED SUPPORT

Outstanding personal service is a hallmark of TVP customer relationships. We have committed ourselves to achieving excellence in all phases of our business, and offering prompt, reliable and professional service at all times. Our customers represent a cross section of organizations, and we make sure that each client, regardless of size, benefits from the personalized support offered by our sales, project management, and engineering staffs.

EXTENSIVE, CUTTING-EDGE EXPERTISE

Total Video Products is a customer-centric audio-visual integrator. The company's system integration capabilities are an accumulation of 30 years of unparalleled experience and growth in the industry it loves and nurtures. Its customers come from various fields such as corporate, education, health care, HOW and entertainment. The projects we handle are as diverse as our clientele. They range from small presentation systems to large integrated auditoriums, working with budgets costing several hundred dollars to multimillion dollar installations.

  • Small and large classrooms
  • Boardrooms
  • Video conferencing
  • Television production studios
  • Auditoriums
  • Screening rooms
  • Houses of Worship
  • Customized displays for schools and museums
  • Closed-circuit security/surveillance systems
  • Digital signage
  • Large venue arenas
  • Stadiums

TVP is among the region's most qualified audio-visual system integrators. We do not only sell products from over 200 manufacturer partners; we are their trustworthy representatives as far as cutting edge product knowledge and expertise is concerned.

We make independent recommendations based on extensive knowledge, experience and expertise. Our solutions are seamless integrations of audio, visual, software, and control components from which customers gain maximum benefits supported by continued enhancement of knowledge, products and services.

RELIABLE INTEGRATED SOLUTIONS

Our product knowledge has helped make TVP one of the area's most qualified audio-visual systems integrators. We maintain relationships with over 200 major manufacturers of audio-visual products, and can make independent recommendations for-all systems components based on our experience and expertise. Our engineers develop thorough knowledge of how each item functions both in stand-alone mode and as part of a total system. Our solutions incorporate audio, visual, software, and control components seamlessly so our clients realize the maximum benefit from our technologies and continual enhancement of our service.

TOP-TIER CUSTOMER SERVICE

Total Video Products has always been a service-oriented company from its inception. Thus, it is only natural that the company has a Professional Services Division (PSD), which focuses on premium, comprehensive maintenance contracts that protect customer investments in audio-visual systems. Our professionals ensure that systems are always up and running through regular preventive maintenance and emergency service calls.

We go the extra mile, providing you with temporary or dedicated technical support, training or other one-time services.

Customers have peace of mind that TVP is always there for them. Various packages offered by our Professional Services Division include:

24/7 phone support
Next business day on-site service
Loaner equipment
Complete parts and labor
Preventive maintenance
All inclusive service
No hidden costs

CUSTOMER FRIENDLY

TVP makes it easy for our customers to do business with us in every possible way. Our prices are consistently competitive. For our federal customers, we are on the GSA schedule.